Shipping policy
Last Updated: August 2026
Thank you for shopping with VYRO. We are committed to delivering your order safely and as quickly as possible.
Shipping Locations
We currently ship to addresses within the United States only.
We hope to expand to additional countries in the future.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or major U.S. holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Methods
Shipping options and estimated delivery times will be displayed during checkout.
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Any applicable taxes or shipping fees will be displayed before you complete your purchase.
Shipping Insurance
Optional shipping insurance may be available during checkout.
If shipping insurance is purchased, eligible claims for lost, stolen, or damaged packages will be handled according to the insurance provider's terms and conditions.
If shipping insurance is not purchased, VYRO is not responsible for packages that are lost, stolen, or damaged after they have been marked as delivered by the shipping carrier.
Incorrect Shipping Address
Please carefully review your shipping address before placing your order.
If an incorrect address is entered, please contact us immediately.
If the order has not yet shipped, we will do our best to update the address.
If the order has already shipped, it may need to be canceled (if possible), refunded according to our policies, and a new order placed using the correct shipping address.
Additional shipping charges may apply.
Delivery Delays
While we work hard to ship every order on time, delays caused by weather, carrier issues, holidays, customs, or other events outside our control may occur.
VYRO is not responsible for shipping delays once your package has been handed over to the carrier.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged package
- Photos of the damaged product
If your package is lost during transit and shipping insurance was purchased, we will assist you with the claims process.
Delivered Packages
Once a package has been marked as Delivered by the shipping carrier, responsibility transfers to the customer unless shipping insurance was purchased and the loss qualifies under the insurance provider's coverage.
If you believe your package was delivered incorrectly, we recommend:
- Checking around your property
- Asking neighbors or household members
- Contacting the shipping carrier
- Contacting us if additional assistance is needed
Pre-Orders
Products offered for pre-order will display an estimated shipping timeframe on the product page.
Estimated dates are subject to change.
If delays occur, we will notify customers as soon as reasonably possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
VYRO
Email: info.vyro.auto@gmail.com